1. Who is eligible to play?
To participate, you must be: an active VM Flex Cardholder in good standing at the time of play and prize fulfilment; at least 20 years old; and a resident of Jamaica.
2. How do I start playing?
Visit the VM Flex page, navigate to the game, select Start, and accept the Terms and Conditions to proceed.
3. How many questions do I need to answer to win?
You must answer all five (5) questions correctly in a single game session to qualify for a prize.
4. Is there a time limit?
Yes! You have 30 seconds to answer each multiple-choice question. If the timer runs out before you select an answer, the question is marked as incorrect and will not contribute to your score. After answering, you can review your previous questions and answers before continuing.
5. What are the questions about?
The trivia questions are designed to test your knowledge of: responsible credit card usage, VM Flex Card features and benefits, smart spending habits, and general financial awareness.
6. What are the prizes?
Eligible winners will receive a Gift Voucher valued at up to JMD $2,500. There is no cash alternative.
7. Can I choose my prize?
No. All eligible winners receive a Gift Voucher once all five questions are answered correctly.
8. How do I claim my prize?
Once you win, a prize claim form will appear on your screen. Please enter your full name, email address, and phone number exactly as they appear on file to allow verification of your prize.
9. How long does it take to get my prize?
Once your details and cardholder status have been verified, your prize will be processed within 30 days.
10. What happens if I provide the wrong contact information?
If the name, email, or phone number you submit does not match our records, we will be unable to verify your win and the prize will be forfeited.
11. Can I play on behalf of someone else?
No. The game is intended for use by the registered cardholder only. Any fraudulent activity, misuse, or use of automated systems, including bots, is strictly prohibited and may result in disqualification.
12. How often can I play the game?
There is no limit to how many times you can play.
13. How many times can I win?
There is a limit of one (1) prize per cardholder for the game.
14. Is the prize transferable?
No. The prize is strictly for the winning cardholder and cannot be transferred to another individual or exchanged for cash.